These days shopping online is not that convenient, but e-commerce is trying their best to make it handy. There are many advantages of buying online, but the big con is to have a fear of losing our packages. According to recent research, more shopping online can raise more packages lost. But at the same time, amazon always makes sure to satisfy their business customer as a priority if a customer buys using amazon prime option while purchasing, which comes with A To Z guarantee. You can always check product reviews by amazon. There is a price purchase up to that guarantee $2500 on eligible purchases from amazon sellers. Below, you will get to know everything about the process of getting your refund, if your amazon package was stolen or missing. READ MORE: Sling TV Live Streaming 2020: Channels, Packages, Pricing (Guide) Step 2: Now click on the “Transaction Details” once you do that you will see an option to contact your seller. Step 3: You should fix a one day schedule for the seller to respond to the calendar.
#2 Contact The Shipping Company
Every trusted amazon seller uses a trusted shipping company if your package is lost, then probably there will be involvement of shipping company drivers or delivery boys. However, some reputed shipping companies offer insurance on packages, you can always check the tracking of the package from their official website, or you can directly contact the customer support. To find your package as concerning, they can contact the driver, and resolve the issues regarding packages if their employee left your package somewhere.
#3 Submit A Claim
In case if the seller is not able to reply to you in the required period of time and almost fails to satisfy, then your second step is to submit a claim. Well, you can submit a claim between 15 to 90 days from the purchase date. Below, I have shared a few steps to submit a claim according to the situation and how you refund your claim. READ MORE: Top 6 Best Online Rulers Free (Measure MM, CM, INCH)
Conclusion
Finally, here we are. I hope you have gone through all the steps which we have mentioned above. In short, you can consider your purchasing as an amazon prime member, which will give you an A to Z claim guarantee to protect your packages. Though it’s also beneficial for the seller as a seller, you will get a chance to communicate with your customer, and they can’t apply for the claim without contacting the seller. As a buyer, you can go for an option “insurance” as A to Z doesn’t cover package theft. If you find this article useful. Please consider sharing it with others and do share your feedback in the comment section below.
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